CheckMyTrip is Amadeus’ online itinerary service and app that helps travel agencies serve their customers better. In 2015, Amadeus requested UX design and frontend development help fromTravelaer. We worked closely with the Amadeus team to re-Envision what the Check My Trip product could become on a mobile device aimed at targeted travel agencies who want their own itinerary and trip management app.

We worked with Amadeus to redesign the application and then build design elements and libraries that could be reused by internal Amadeus developers.

Activities: Research, Heuristic Audit, Competitive Audit, UX Brief, User Testing, Customer Journey Mapping, UX Strategy, UX Design, Vision, Personas, Scenarios, Wireframing, Visual Design, Interaction Notes, Style Guide

Role: UX/Strategy Lead

Success: Used By Over 3 Million Travelers on a monthly basis, 500k active users